NeuroClarity Sydney

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Commitment to accessibility

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NeuroClarity Sydney is committed to providing accessible, inclusive, and respectful services for all clients, including people with disability, neurodivergent individuals, and those with diverse communication, sensory, and cognitive needs.

We aim to ensure that both our website and our clinical services are as accessible as reasonably possible, and we welcome feedback on how we can improve.

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Website accessibility

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We strive to make our website usable for a wide range of people, including those who use assistive technologies.

Where practicable, we aim to align with recognised web accessibility standards, including principles of the Web Content Accessibility Guidelines (WCAG) 2.1, such as:

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• clear and readable text

• logical page structure and navigation

• compatibility with screen readers

• sufficient colour contrast where possible

• alternative text for images where relevant

 

We acknowledge that accessibility is an ongoing process, and we will continue to review and improve our website over time.

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Accessibility of our clinical services

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We recognise that individuals seeking ASD and ADHD assessments may have varied access needs. We are committed to making reasonable adjustments where clinically appropriate and feasible, including:

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• offering information in different formats (for example, written summaries, email, or verbal explanations)

• providing flexibility in communication methods (e.g., email, phone, or in-person discussions)

• allowing additional time for appointments where clinically indicated

• considering sensory sensitivities in the clinical environment where possible

• working collaboratively with clients, families, or support persons to identify appropriate adjustments

 

Please let us know your access needs as early as possible so we can plan accordingly.

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How to request adjustments

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If you require accessibility support or reasonable adjustments, please contact us before your appointment or at any time during the assessment process.

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NeuroClarity Sydney
Phone: 0401 407 491
Email: info@neuroclarity.com.au

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We will work with you to identify suitable options wherever possible.

 

Feedback and continuous improvement

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We welcome feedback about your experience of accessibility with NeuroClarity Sydney.

If you have suggestions for how we can improve, please contact us at the details above.

 

Complaints

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If you feel your accessibility needs have not been reasonably accommodated, you may raise this with us directly. If you are not satisfied with our response, you may contact the Australian Human Rights Commission or seek independent advice.

 

Updates to this statement

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We may update this Accessibility Statement from time to time. Any changes will be published on our website with a revised effective date.